Miriana Day Spa
where east meets west
590 Commerce Street, Thornwood, NY 10594  (914) 773-2300
spa policies  
 

Reservation

Appointments are strongly suggested for all services. We welcome same day reservations based upon availability.

We do our best to accommodate. However, in order to ensure quality services, please arrive on time for your appointment. Any late arrivals may result in a less comprehensive treatment.

Cancellation

If you need to cancel or reschedule your appointment please give us as much time as possible, a three day cancellation notice is required or full payment or your gift card will be charged/cancelled.

For prenatal services, a three day cancellation notice is required.  Any last minute cancellation will be fully charged and a full spa credit (minus credit card processing fee) will be issued for your next visit with no expiration date.

Small Group booking requires a fifty percent cash or credit card deposit; cancellation must be made two weeks prior in order to receive a refund.  Full payment must be made one week before event date.

Spa Party (six guests & up) requires payment in full thirty days prior to the party. No changes or cancellations are allowed within three weeks of the event.

A housekeeping fee of $100 will be charged with any food and beverage service or outside catering.

Payment

We accept cash and credit cards : VISA, MASTER CARD with additional five dollars per each transaction.


We do not accept checks.

There is no refund for any services rendered.

Gratuity

Our prices do not include gratuity.

Gratuity is at your own discretion.

Gratuity must be in cash.


Spa treatments are a service business.   The customary gratuity is between 18% to 20% of the cost of treatment.

For any small group/spa party (four guests of more),  a 20% gratuity will be added to the total cost of treatments.

 

Gift Certificate

Gift Certificate and all services rendered are non-refundable and cannot be exchanged for cash. However, we will go above and beyond to satisfy your treatment request if it is of equal value.

At Miriana Day Spa our Gift Cards never expire!

Spa Coupons and Spa Specials

Miriana Day Spa coupons and or specials can only be redeemed within the specified time printed on the coupon.

Spa Coupons and Spa Specials cannot be combined for the same service.

Minors

We encourage children and young adults that come for a treatment to be at least 16 years of age.

Personal Property

Please leave your jewelry and other valuables at home. Please try to bring only what you need. We are not responsible for any lost items.

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